Someone is watching it. It isn't you.
AI systems drift. Models get deprecated, prices change, an API you depend on shifts under you, and a workflow that ran perfectly in March quietly stops in June. We keep yours running: monitored, tuned, patched and reported on, whether we built it or inherited it.
The work, concretely
Monitoring and on-call
Health checks on every workflow and agent, alerts when output quality drifts rather than only when something breaks, and a human who picks up.
Tuning and cost control
Prompts, models and routing reviewed as the market moves, so you are not paying last year's prices for last year's quality.
Change with your business
New tool, new process, new team member. We extend what is already running instead of leaving you with a system frozen on launch day.
What you get back
Built for moments like these
Uptime and quality monitoring across every agent and workflow
Model upgrades handled before the old one is retired
Monthly reporting on what ran, what it saved and what it cost
A named engineer on call for the days something matters
Rescue and takeover of AI systems another team left behind
Quarterly reviews that find the next thing worth automating
Monitoring is software. Knowing what to do about it isn't.
An alert on its own is just noise at 2am. Yours goes to a named engineer who already knows your build and can tell a real failure from a busy Tuesday.
- One named engineer, not a ticket queue
- Monthly reporting in plain language
- Everything documented, nothing locked to us
Reliability engineer